Shipping policy
SHIPPING POLICY
Last updated: May 12, 2026
Processing Time
Orders are typically processed within 1–3 business days.
Estimated Delivery Time
Estimated delivery times:
- United States: 7–15 business days
- Europe: 7–15 business days
- International: 10–20 business days
Delivery times may vary depending on customs processing and local carriers.
Tracking
Tracking information will be sent via email once your order has shipped.
Customs & Import Taxes
International customers may be responsible for customs duties or import taxes charged by their country.
Delays
Fileos is not responsible for delays caused by shipping carriers, customs, weather, or other external factors.
Lost Packages
If your package appears lost, contact us and we will assist you.