Refund policy

Return Policy

Return & Refund Policy

Thank you for shopping with us.

Please note that all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and processed.

If you experience any issue with your order, such as a damaged item, wrong product, or delivery problem, please contact us first by email so we can review the situation and find a possible solution together.

Contact email: support@fileos.com

By purchasing from our store, you agree to this policy.

Thank you for your understanding and support.